We want you to be completely satisfied with your purchase from https://mdrumon.com If for any reason you are not entirely satisfied, we offer a straightforward refund and returns policy to ensure your peace of mind.
1. Refunds:
You may request a refund for eligible items within 30 days of purchase.
To initiate a refund, please contact our customer support team with your order details and reason for the return.
Refunds will be processed to the original payment method and may take up to [number] business days to appear in your account.
2. Returns:
To return an item, it must be in its original condition, unworn, and with tags attached.
Please include the original packing slip or order confirmation email with your return package.
You are responsible for return shipping costs unless the return is due to a defective or incorrect item.
3. Exchange Policy:
We do not offer direct exchanges. If you wish to exchange an item for a different size or color, please return the original item and place a new order.
4. Timeframe:
All refund and return requests must be submitted within 30 days of the purchase date.
5. Contact Information:
For assistance with refunds and returns, please contact our customer support team at info@mdrumon.com